Saturday, September 17, 2011

10 Reasons Why Our Guests Keep Coming Back

In no particular order, we present ten reasons why our guests love coming back to visit!

  1. Great Location! We are centrally located on Temple University’s beautiful main campus. We are also minutes away from all excitement Philadelphia has to offer in Olde City and Center City!
  2. Public Transportation is very accessible from our property. We are located four blocks away from the regional rain train that will bring guests to and from the airport and Amtrak 30th St. Station. We are also only two blocks away from the subway line that will take you directly into the heart of Center City Philadelphia.
  3. Our hotel has a unique historic style décor. With English style mahogany furniture in the rooms and the walls tastefully decorated with paintings, guests are inclined to relax in a cozy atmosphere. Also our solid wood doors, 9 foot ceilings, deep windowsills, and the beautifully styled draperies add an elegant touch to the impression of each room.
  4. We are very proud to say that we have an excellent front desk staff! They always go above and beyond to make the stay of every guest a great experience! It is rare that you will see anything less than the highest rating on our guest survey cards.
  5. We are a great safe haven for families and friends who have loved ones receiving services from Temple University Hospital or Shriners Children’s Hospital only two miles North on Broad St. Being close to those you love really matters and we are more than happy to assist in making that possible.
  6. Unlike most hotels in the Philadelphia region, we are indeed a pet friendly hotel! Next time you’re traveling, you won’t have to worry about leaving you pooch alone at home. We will have a dog bone, or even cat treats for our feline fanatics, waiting in the room!
  7. The most commonly used phrase amongst guests when they describe The Conwell Inn is “home away from home”. This is especially true for Temple University families who come to visit their sons and daughters in college.
  8. All of our guests have access to Temple’s outstanding fitness facilities with a nominal fee as well as the indoor pool at Pearson Hall.
  9. Fresh Start Breakfast! We offer a complimentary breakfast every morning between 7 and 10 AM. This consists of cereal, juice, yogurt, oatmeal, fresh fruit, and toast with butter and jam.
  10. We have heard time and time again in a jovial manner, “We come here just for the cookies!” Everyday between 3 and 7 PM we offer fresh baked cookies and serve them in the lobby along with a variety of teas and coffee. When you walk in the front door at check in, let the aroma of the freshly baked Otis Spunkmeyer chocolate chip cookies lead you in to a great Conwell Inn experience.

Sunday, September 11, 2011

Hello & Goodbye

 Hello and Goodbye
This week at the Conwell Inn we are saying goodbye to our General Manager, Erin Fitzharris. She has been with us at the Conwell Inn for 8 years and has been General Manager for nearly 3 years. Her hard work and dedication over the past years have really set high standards for our boutique property. As we have just celebrated our ten year anniversary, we look forward to the next ten years with a solid foundation that Erin has humbly granted us. We thank her for all she has done for her employees and guests, and we wish her much success in her future career!  

When one door closes, another opens, so as we say goodbye to Erin, with open arms we welcome our new General Manager, Justin Walsh! Justin was the Front Office Manager at the Best Western at Widener University, one of the Conwell’s sister properties. We look forward to what his enthusiasm and passion for the tourism and hospitality industry will bring to The Conwell Inn, its guests, and staff. Welcome Justin!